Steve Hartman: Why Data is Empathy

In this episode, Maria and Steve discuss:Technology for a purpose, not just for technology’s sake.Why data tells a story and this requires empathyExcellent models of leadership with bottom-line success through empathy.Habits and tips to maintain an empathetic mindset.Key Takeaways:Data is more than being cold, hard, and analytical. What you're really trying to do is get this data to tell a story and get it to provide a perspective. The stories and the insights that you get out of it are really where the magic happens.Being able to start from common ground and build back up is where you're able to really pull that empathy outIt exponentially helps you be more successful when you are empathetic and compassionate and get to know people on a real level, and then you can be as ambitious and competitive as you want to be as a result."We need to just say ‘hi’ and get to know people and for them to feel like you're a real person as well as their leader...the empathy, that connection, leads to some of the greatest outcomes." —  Steve HartmanAbout Steve Hartman: Steve Hartman is an investor and advisor, and a seasoned executive with a unique mix of extensive experience across eCommerce, marketing, analytics, and technology.  He is an inspirational leader with a long track record of success in building and inspiring strong global teams and cultures, driving transformational organizational change, and delivering outstanding business results.Steve has a broad range of industry experience across omni-channel retail, technology, storage, and financial services.  Most recently he was the President and Chief Growth Officer of Windsor Fashions, a women’s specialty retailer with over 190 stores in the US.  Formerly, he was CMO & SVP Ecommerce at Eddie Bauer, Managing Director of Ecommerce and Marketing at Urban Outfitters, SVP of Marketing at CubeSmart, and the Senior Director of eBay Partner Network.  He has a BS in Mechanical Engineering from Carnegie Mellon University and dual MBAs from Columbia University and Haas School of Business at UC Berkeley.Connect with Steve:Steve’s LinkedIn: Steve HartmanSteve’s Instagram: @shartman32Keep It Local Seattle: KeepItLocalSeattle.orgKeep It Local Seattle on Instagram: @keepitlocalseattle Connect with Maria:Get the podcast and book: TheEmpathyEdge.comBuy The Empathy Edge on Amazon! www.bit.ly/empathyedgeLearn more about Maria’s brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

Om Podcasten

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.