The Inescapable Reality of E-Commerce in a Post-COVID World
A surprising number of businesses and organizations have relied on in-person interactions to stay viable, leaving the question of e-commerce implementations for another day. Almost overnight, the e-commerce conundrum has shifted from “optional” to “unavoidable” for anyone who wants to stay in business — especially B2B companies that may not have previously considered it. E-commerce applies to everyone now, and in this episode of The ERP Advisor, we explore the changing customer experience a...