Extraordinary Customer Experiences: A Series - The Making of an ECE Expert

In Chapter 4 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss the expertise required to become a master of creating and delivering ECEs: become a high-performance relationship builder using emotional intelligence and self-mastery. We cover the 2 elements of Luxury Institute's Mastery of HNW Relationship Building course: Lead with Emotional Intelligence and Achieve Self-Mastery. To learn more about the course, visit LuxuryInstitute.com Follow ...

Om Podcasten

Luxury Institute is the world's most trusted research, training, consulting, and elite business solutions partner for luxury goods and services brands. In the last 20 years, Luxury Institute has served over 1,100 luxury and premium goods and services brands.In this podcast, Milton Pedraza, Luxury Institute CEO, shares insights into the latest luxury trends, insights, and interviews top-tier luxury experts and executes across healthcare, retail, technology, wealth management, yachting, and more.