Extraordinary Customer Experiences: A Series

When was the last time you created an extraordinary experience for another human being? Or as a customer, when was the last time you had an extraordinary experience that you couldn't wait to share with the world? Or when was the last time you witnessed someone deliver an extraordinary experience for their customer? What made it so extraordinary? In this podcast, Milton Pedraza, Luxury Institute CEO, and Katie Sousa, Senior Consultant, share how extraordinary customer...

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Luxury Institute is the world's most trusted research, training, consulting, and elite business solutions partner for luxury goods and services brands. In the last 20 years, Luxury Institute has served over 1,100 luxury and premium goods and services brands.In this podcast, Milton Pedraza, Luxury Institute CEO, shares insights into the latest luxury trends, insights, and interviews top-tier luxury experts and executes across healthcare, retail, technology, wealth management, yachting, and more.