How to Stay Resilient in a Scale-Up | Joe Cripps, CEO of Trail (Series A)
How have you dealt with the ups and downs of Covid-19? Meet Joe Cripps, CEO of Trail, a company that helps multi-site operators in hospitality and leisure to manage their daily tasks. In this episode, Joe shares his experience of the hospitality crisis, he shares learnings from running a remote-first company, and we talk about the mental health challenges many of us have faced during the pandemic. Key links: Trail website: https://trailapp.com/ Joe Cripps profile: https://www.linkedin.com/in/joecripps/ Dave Bailey profile: https://www.linkedin.com/in/davesuperman/ Dave's one-on-one guide: https://bit.ly/dave-one-on-ones Key timestamps: [00:56] How did you get the idea for Trail? [04:10] What was it like when COVID hit? [08:52] How do you think about the sales process as you come out of COVID? [11:46] How did you come up with your core messaging? [14:32] How do you support the team on the emotional side of Covid? [17:28] What have you learned about remote-first work? [19:42] How have you integrated business culture in slack? [21:35] What are the unique challenges for leaders of remote teams? [22:41] What are the unique challenges for leaders of remote teams? [24:39] Quickfire Questions A shout out to co-founder Wil—miss you and let's catch up soon! Got feedback? Email us on podcast@foundercoach.co. And don't forget to hit follow/subscribe so you don't miss out on new episodes.