Andrew Fay, President, The Gettys Group

Andrew Fay, President of The Gettys Group, beams in from Chicago to chat with David in this episode. The long-time friends and fellow Cornell grads cast a wide net: the state of Brand America; business as a force for good; the perks and pains of being grounded. And that’s all in the first few minutes. Will 2020 turn out to be an accelerator for the hospitality industry? Andrew is carefully optimistic. Tech adoption rates have soared broadly over the last few months, and our industry is no exception. He expects to see hotels bringing the outdoors in through biophilic design and highly purified air. But in the end, he reminds us, a focus on what really matters now will be the greatest driver of future success.

Om Podcasten

What will the travel industry look like in a post-COVID-19 world? Join hosts David Keen and Catherine Monthienvichienchai in candid conversations with key players in tourism and hospitality, as they look to the future of an industry in crisis.