Helen Smith, Chief Customer Experience Officer of Dorchester Collection

How will the luxury hospitality sector fare post-crisis? Helen Smith, Chief Customer Experience Officer of Dorchester Collection, joins David and Catherine to discuss this in the latest episode of The Future of Travel. While Helen acknowledges that the...

Om Podcasten

What will the travel industry look like in a post-COVID-19 world? Join hosts David Keen and Catherine Monthienvichienchai in candid conversations with key players in tourism and hospitality, as they look to the future of an industry in crisis.