L’Oréal’s CSCO on Adapting to Customer Expectations

As fiscal conditions tighten and shopping habits change in response, supply chain leaders must adapt their operations to keep pace. This episode of the Supply Chain Podcast with L’Oréal’s Damien Decouvelaere explores how B2B and B2C customer expectations are driving change across the supply chain.

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In the Gartner Supply Chain Podcast, leading experts Thomas O’Connor and Lindsay Azim regularly sit down with Gartner’s best thinkers, researchers and innovators to share with you the strategic insights and tactical tips supply chain leaders need to drive organizational success.