Highlights reel: 6 steps to turning an enquiry into a booking

How you handle that first contact over the phone is important and is the difference between having a new client appointment in your diary or not. So in this episode, I share some really effective but simple tips to be sure that if you are a good fit for them, they make that appointment. Here's what you'll learn in this episode: > The reality of phone enquiries > The importance of mindset > How to increase your confidence > How to take gentle control of the call > Setting expectations > Booking at days/times that are convenient for you > How to refer the client on without them feeling rejected And if you want to feel more confident on these calls, grab the FREE cheatsheet to have by your side

Om Podcasten

I’m Jane Travis and I’m an ex counsellor that now works with other therapists to grow their private practice, hence the name of the show. I’m the author of the Grow Your Private Practice book and also run the Grow Your Private Practice membership, where counsellors can get together and learn all about marketing, with a special love of all things blogging. Okay, that’s the official stuffy 'about me' bit out of the way, because honestly, it’s so much more than that. The truth is, the thing that really drives me, is helping counsellors - counsellors like you - to get more freedom and choice into your life so can work when you want to, how you want to and with the issues that you’re passionate about. And importantly, to get paid properly to do so. Because you have the freedom and choice to run a thriving private practice whilst also creating a fulfilling life for both yourself and your family. If you want that too, please click subscribe. I hope you enjoy listening.