326: What To Do When a Client is Upset

When running a business, you will inevitably run into people who had a different expectation of what you were giving them, and when they don’t receive it will get angry. Very angry. So… what do you do when that happens? When a client starts raging, threatening to sue, leaving nasty emails, publicly slandering you… it can feel like a LOT.  SO today we are sitting down and walking you through what WE do in circumstances like this, what we recommend, how to solve the situation as best you can, and how to do so with integrity and grace. --------------------------------- Show notes:  https://theheartuniversity.com/326-what-to-do-when-a-client-is-upset --------------------------------- Post Partner: www.postpartner.com/heartandhustle Use code HEARTANDHUSTLE for $200 off your first order!  --------------------------------- HoneyBook: share.honeybook.com/heart In addition to a FREE 7-day trial, get 50% off your first year of HoneyBook, a $200 value!!  --------------------------------- The Heart Courses: www.theheartuniversity.com/courses --------------------------------- If you want to connect with us and other listeners in the Heart and Hustle community join our Facebook group here. --------------------------------- PODCAST10 for 10% off anything from The Shop! www.theheartuniversity.com/shop --------------------------------- Follow along: www.instagram.com/mrslindseyroman www.instagram.com/evierupp www.instagram.com/theheartuniversity      

Om Podcasten

A business and lifestyle podcast for creative entrepreneurs, dreamers, and doers who want to make the most out of their life. Consider us your newest BFF's who are in your corner (and your ear buds!) giving you practical tools to use in your business and life, while empowering you with some spit fire truths that will ignite you to go get it. Each Tuesday & Thursday's, Evie & Lindsey bring you tangible and actionable tips to up level your business and life while giving you some laughs and encouraging you to chase after your God given dreams. We believe you have ONE life to live, and YOU get to choose how you want to live it. Ya ready to run your business like a rockstar and own who you were made to be? Perf. Chat with you there!