How To Become The Go-To Person In Your Industry By Creating Ease For Your Customers

Brigham Dickinson is the president and founder of Power Selling Pros, a leading coaching and training firm dedicated to handling phone calls for home service companies. His extensive experience in business growth, call handler training, and customer service has earned him the moniker “The Call Center Guru.” He is also the author of two highly successful books on entrepreneurial success: Pattern For Excellence and Patterned After Excellence. In this episode, we talked about customer engagement, technician training, entrepreneurship...

Om Podcasten

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.