Building Trust on Teams
"We (need to) talk to people not about people." Talking about people (unless you're venting with a trusted friend), greatly harms trust. Building trust within teams is critical for high performance, but it's often an overlooked aspect of team dynamics. It came up recently for me in relation to consulting so I sat down with trust expert Ila Edgar to dive deep into the key behaviours and mindsets needed to foster trust on teams. Ila is a coach, former recruiter, and co-host of the "Trust on Purpose" podcast. We did a couple episodes year before this one and they were some of the episodes I refer to most often at work. She shares her invaluable wisdom on: 💥 Why distrust can actually be a good thing and how to manage it productively 💥 The 4 key domains of trust (competence, sincerity, reliability, care) and how to cultivate each on your team 💥 The vital role leaders play in modeling trust-building behaviors 💥 Dangerous trust-breaking behaviors to avoid at all costs Whether you lead a team or are part of one, this episode is packed with practical insights to create an environment of psychological safety where people can do their best work. Don't miss Ila's perspectives on this crucial but often overlooked team dynamic. Find Ila at https://www.bigchangeinc.com/ This is her podcast: https://trustonpurpose.buzzsprout.com/ Andrea is an HR consultant in Western Canada. Find her at https://thehrhub.ca