How To Manage Crisis At Work

This video explores the complex nature of managing a crisis at work. Maybe there's a catastrophe, but maybe it's a smaller event that has emotionally impacted many employees. Both are crises. I spoke with John Robertson who wrote Run Toward the Roar and advises on crisis preparation and response. The name of his book is derived from the behavior of lions where the older ones position themselves on one side of the prey and roar, while the younger ones wait on the other side for the prey once they have been spooked. We tend to behave similarly during a crisis - we tend to run from 'noise' creating greater chaos. Instead, John advises the following: 🌪️ A crisis is rarely the event itself like the flood or storm, but rather the impact it has on individuals and organizations. 💔Consider the impact of unexpected and less dramatic events like the loss of a beloved employee. 👂When facing a crisis, it's crucial to listen to the stories of those affected. We all love to hear stories of someone who has come through a crisis, but what about when they're still in the middle of it? 🙂 One of the first steps in managing a crisis is normalizing reactions. I had never thought about the small events as crisis before, but I won't forget now. Find John at john@fortlog.co or www.fortlog.co Find Andrea at www.thehrhub.ca for HR consulting in Western Canada

Om Podcasten

Welcome to the HR Hub! This channel is for ambitious HR professionals! With the help of my expert HR guests, I aim to help you learn about all facets of Human Resource Management so when 'that' situation arises you have some knowledge and even skill to draw on. My guests provide tricks and tips you can apply immediately as well as insight into strategy to get you thinking about the future. What you learn, will help you advance your career. I'd also love to connect on LinkedIn or check out my website www.thehrhub.ca