Helen Ketteringham - NCFE - CPO Career Journeys

Lucinda is joined by Helen Ketteringham, the Chief People Officer at NCFE, an education charity based in the North East of England. Helen shares her journey in HR, detailing her 20 years of experience across various sectors, including retail and financial services, before stepping into her current role. She discusses the importance of navigating uncertainty in leadership, the value of a coaching culture, and the significance of continuous learning. KEY TAKEAWAYS A commitment to lifelong learning is essential for personal and professional growth. Adopting a learning mindset helps navigate the complexities and uncertainties of the workplace. Establishing a coaching culture within an organisation is crucial. It not only empowers leaders to support their teams effectively but also fosters a collaborative environment where individuals can develop their skills and self-awareness. Comfort with ambiguity and uncertainty is a vital skill for leaders, especially in HR roles. Embracing change and viewing it as an opportunity can lead to innovative solutions and better organisational outcomes. Building strong networks both internally and externally enhances the ability to address challenges and leverage diverse expertise. Collaboration is key to achieving strategic goals and fostering a supportive workplace culture. BEST MOMENTS "What I was looking for was a real sort of sense of purpose and meaning... it was definitely meaning I was looking for and it's definitely delivered on that." "I think the biggest difference for me... is around navigating uncertainty... we need to understand that ourselves." "If you're somebody who really likes certainty, you feel like you need to have all the answers... but in actual fact, no one has all the answers." "It's about linking through those approaches to business outcomes further down the line... storytelling is really helpful." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher   The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/   www.changesuperhero.com www.hruprising.com            Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk  ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: Lucinda@advancechange.co.uk Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising Actus Software Website: https://www.actus.co.uk LinkedIn Instagram Facebook YouTube X / Twitter HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Om Podcasten

Welcome to the HR Uprising Podcast. This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show formats: The ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun. The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value.  You can access more information on each Podcast including resources or links mentioned in the show at our website www.hruprising.com. If you are a forward-thinking HR; L&D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below. Connect with us here:                                                                                                                      Join the LinkedIn community: https://www.linkedin.com/groups/13714397/  LinkedIn: https://www.linkedin.com/in/lucindacarney/  Instagram: @hruprising | Facebook: @hruprising | X (Twitter): @hruprising | YouTube: @ActusSoftware    Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance.  Connect with Actus here: LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/  Instagram: @actussoftware | Facebook: @actussoftware | YouTube: @ActusSoftware | X (Twitter): @ActusSoftware Lucinda also offers bespoke, high-quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.