Matt Ballantine on The Human Side of Technology

What happens when people meet technology? As Artificial Intelligence makes machines appear to be more human, what does that mean for the interactions we have with tech?On this episode, I’m speaking to Matt Ballantine. He has spent spent the past two decades helping organisations make sense of where people, communications and technology collide.In the past, Matt has worked in global technology, media and marketing organisations, including Microsoft, Imagination, Reuters and the BBC, focussed on a wide range of technology and organisational challenges.All of this means he’s got some fantastic insights to share. And he’s got some really interesting ideas about how we can think about technology and the impact it is having on our lives. For more information:Matt on LinkedIn: https://www.linkedin.com/in/mattballantine/Matt on Twitter: https://twitter.com/ballantine70To read his blog: https://mmitii.mattballantine.com/For more on 100 Coffees: https://mmitii.mattballantine.com/category/projects/100-coffees/The PlayCards: https://stamplondon.co.uk/Matt’s WB40 podcast: https://wb40podcast.com/about/For more on my book ‘Humanizing Rules’: https://www.human-risk.com/humanizing-rules-book

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People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.