Michael Kuckein on managing local customs & practices that clash with global rules

What happens when a global organization has policies & procedures that clash with local customs & norms? The answer is that you risk non-compliance. Which is where Cultural Compliance comes in and it's the topic of my conversation with my guest Michael Kuckein.Michael is a Compliance Officer working for a global firm and based in Istanbul, Turkey. His experience representing a Western company in a culture where the norms are somewhat different, reveals much about the challenges of ensuring consistency across a global organisation. Michael has some really innovative ideas about how to manage this challenge; it's a discussion that's relevant to anyone operating in a global sphere.

Om Podcasten

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.