Diversity and Inclusion are Core for CX and UX: Interview with Hamed Yahyaei

Hamed Yahyaei is Design Lead and Senior UX, CX & Service Designer at Scania, the Swedish truck OEM. We talked about his life, his journey towards technology design, the difference between user experience and customer experience, and his views on the future of the automotive world. Interesting insights you should not miss!

Om Podcasten

It's about the relationship between humans and technology, about the design of technology. It's about how we can get our lives back by dropping technology addiction. Technology has two big problems: it's difficult to access and it's addicting. I want to make my listeners' lives better by opening their eyes to the design and use of technology. My goal is to change the way you look at the world and make it a better place.