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Say my name

Repeating a customer's name is a classic sales technique used by telemarketers to car salesmen. But can a salesperson use a customer's name too much?

Om Podcasten

A bite-sized show about big ideas. From the people who make Planet Money, The Indicator helps you make sense of what's happening in today's economy. It's a quick hit of insight into money, work, and business. Monday through Friday, in 10 minutes or less.