Episode 26 – How to thrive in IC (Part II)

This episode is recorded as the majority of the UK is in lockdown while the country attempts to flatten the curve of the COVID-19 pandemic. Katie Macaulay’s guest, Rachel Miller, is a prolific blogger, educator and keynote speaker. One of the most respected voices in the internal communications industry, Rachel is a fellow of the Institute of Internal Communication and the Chartered Institute of Public Relations. IC expert Rachel has contributed to best-selling books and runs bespoke masterclasses, training over 900 IC professionals since June 2016. While Rachel is best known for her consultancy work, she has also had in-house roles across multiple sectors including transport, finance and pharmaceuticals. Rachel was the guest speaker on the first ever episode of the Internal Comms podcast, which has had over 3,000 listens in just 12 months. More than a year on, Rachel and Katie speak from Rachel’s new All Things IC Hub in London just ahead of the COVID-19 pandemic engulfing the city.

Om Podcasten

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.