Episode 81 – Unilever: Inside a global success story

With over 130,000 colleagues, and a 100-year history, Unilever is one of the world’s largest consumer goods companies. And this week on the Internal Comms Podcast, we get a peek behind the curtain at how their IC function keeps them all supported and engaged. Our guest this week is Charlotte Carroll, Unilever’s Global Head of People Communications. Charlotte has vast experience in her IC career, which includes time at ASOS, the BBC and Cadbury’s Schweppes, but has always been drawn back to Unilever (three times, to be exact!). Her ethos of leading with light, and going where the energy is, has shaped her both as a communicator and a person. Unilever’s enormous, varied workforce means the IC challenge is complex and nuanced. It relies on leadership at many levels, and a radical honesty approach that encourages each and every person to comfortably ask questions without fear. It means ‘showing up’, and truly understanding the impact of every decision on colleagues. It’s no mean feat. We hope you enjoy this latest episode. If you have any thoughts or comments on this episode, share them using the hashtag #TheICPodcast. For more exclusive IC insights, follow us on Twitter at @abthinks.

Om Podcasten

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.