Episode 97 – Leaving the ladder down: helping IC pros step up

In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back the show’s first-ever guest, Rachel Miller. Rachel is an internationally recognised internal comms legend, with more than two decades of educating, advising and commenting on the profession under her brand All Things IC. Alongside her podcasting, blogging and consulting work, she is the author of Internal Communication Strategy, a book dedicated to helping internal communicators “get it right”. Katie and Rachel discuss many elements of IC during this wide-ranging conversation. They delve into change communication, and the mistakes to avoid. Rachel shares some invaluable advice for crafting an internal communication strategy using her own framework. And she offers candid insight into how her recent ADHD diagnosis has impacted her work and personal life. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast.

Om Podcasten

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.