How to Handle Client Criticism

Have you ever received an email from a client who was disappointed in your product/service or gave negative feedback? Let me tell you...you're not alone!   Over the years, I've learned how to respond to upset clients without getting emotional and I feel more confident in handling those snippy comments on social media. Unfortunately, there’s no way around it – you can’t please everyone!   In this episode, I share my 5 best tips for dealing with client criticism. Don't let the fear or uneasiness form negative feedback stop you from pursuing your dreams!   Episode show notes: https://jennarainey.com/upsetclients/   Dial in your client services and level up your custom stationery game with my Pen to Press stationery course: https://jennarainey.com/pen-to-press/   Instagram: https://www.instagram.com/jennarainey/ 

Om Podcasten

Ready to leave your 9-5 but don’t know how? Wondering what it takes to scale a creative business and make consistent income? Want to hear from the biggest creative brands on how they built their businesses? The Jenna Rainey Show is packed full of tangible and impactful tools for starting and building a thriving business. Hosted by best-selling author and creative powerhouse Jenna Rainey, this podcast is a peek into tactical strategies behind social media, pricing, negotiating, creativity and MORE! Listen in each week as Jenna shares her own personal failures and successes throughout her career as an artist, course creator and influencer. From side hustle to art empire, Jenna reveals what it was like growing a six-figure stationery business to collaborating with some of the biggest retail stores and brands, launching online courses and scaling to that seven-figure mark as an artist. She regularly has conversations with guests where they share how they built creative empires and hacks that will inspire YOU to go after your biggest dreams! The Jenna Rainey Show is a NO BS conversational-style show that is focused on helping YOU tackle your fears and achieve those goals. Because we believe that the *starving artist* narrative was made to be broken!