#218: Let Them Say NO
What happens when a client declines your veterinary recommendations? For many of us, their “no” sparks frustration, judgment, and even resentment. But what if that "no" isn’t actually a problem? In this episode, Dr. Cari Wise explores the deeper meaning behind client decisions, why we take them personally, and how shifting our mindset can reduce stress, build trust, and create a more positive veterinary experience. What You’ll Learn in This Episode: 1️⃣ Why Client “No’s” Feel So Personal – ...