Context is King with John Reid
John Reid is the president of JMReid Group. He's an entrepreneur and author of multiple books, the latest being the Five Lost Super Powers, why we lose them and how to get them back. In this show explore: John survived cancer 4 times, find how that builds resilience. Why context is king. Compassion with Empathy is life changing. Explore the Five Lost Super Powers and if you need to get them back. Join our Tribe at https://leadership-hacker.com Music: " Upbeat Party " by Scott Holmes courtesy of the Free Music Archive FMA Transcript: Thanks to Jermaine Pinto at JRP Transcribing for being our Partner. Contact Jermaine via LinkedIn or via his site JRP Transcribing Services Find out more about John below: John on LinkedIn: https://www.linkedin.com/in/john-reid-a3007a2/ Facebook: https://www.facebook.com/jmreidgroup/ Instagram: https://www.instagram.com/jmreidgroup/ Company Website: https://jmreidgroup.com/ Full Transcript Below ----more---- Steve Rush: Some call me Steve, dad, husband, or friend. Others might call me boss, coach, or mentor. Today you can call me The Leadership Hacker. Thanks for listening in. I really appreciate it. My job as the leadership hacker is to hack into the minds, experiences, habits and learning of great leaders, C-Suite executives, authors, and development experts so that I can assist you developing your understanding and awareness of leadership. I am Steve Rush, and I am your host today. I am the author of Leadership Cake. I am a transformation consultant and leadership coach. I cannot wait to start sharing all things leadership with you Joining me on the show today is John Reid. He's the president and founder of the JMReid Group, a global behavioral change organization, specializing in leadership development, sales effectiveness, and skill enhancement. But before we get a chance to speak with John, it's The Leadership Hacker News. The Leadership Hacker News Steve Rush: Recently, Microsoft CEO Satya Nadella pointed out the power of empathy in an interview with Harvard Business Review. He connected empathy with not just taking care of people, but also to design thinking, to innovation, customer care, and ultimately the bottom line. We’ve been taught since school, that empathy means stepping into somebody else’s shoes and seeing the world from their perspective, but truly powerful forms of empathy, neither start nor stop there. They reach all areas of our life and work. They help us feel seen and safe, connected to others and empowered to manage conflict with kindness and inclusivity. A truly empathic leader is proactive. Good leaders just don’t solve problems when they arise, but they actively seek out ways to smooth the path for their people and smoothing the way and removing obstacles requires empathy. It requires the ability to understand the wiring, the needs, the pace of people, and to respond accordingly. This kind of proactivity may require you to do your homework on the people you work with, understand their strengths and their challenges. It may also be required that you occasionally push back on things. And it’s difficult as those things may seem, the kind of investment in your people. The compassion you need will really drive empathy and pay you back richly. Cognitive empathy is just what it sounds like. Empathy based on cognitive understanding. Somebody else’s perspective. It doesn’t require emotion from us, but it does require understanding and a willingness to engage with what is their understanding. Effective empathy is empathy that is based on emotion. When somebody cries or feels anger. This is effective empathy at work. A truly empathic leader is inclusive. More than just seeing someone else’s perspective. Empathy means slowing down and seeing others’ needs, speeds, and creeds, and then helping them find the environments that work best for them. An empathic leader is a leader who understands that not all of our brains are wired the same. Taking time to see other