Long term thinking, The MGA model and Customer Centricity: An Interview with Jeff Radke, CEO and Co-Founder, Accelerant

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Jeff Radke, CEO and Co-Founder, Accelerant.We had a great conversation this week where we discussed a wide variety of topics such as: The attraction of the MGA model as an entrepreneur Is the MGA market a scapegoat? Accelerant's longer-term capacity commitment How Accelerant has members instead of customers, and how this perspective fosters positive relationships and reminds the team, 'we are only successful if they are successful' Capacity provision as an investment form The benefits of a diversified portfolio Short-term-ism in insurance Do we suffer from a short-term view? The importance of clarity and ownership in a long term member relationship The difficultly for a publicly-traded company to think on a long enough term to drive true innovation 5-year thinking, and asking how can we be most successful in 2026? Over investing time in development, as opposed to money Accelerant's software Insightful  Why build software rather than buy? Creating a member user board The real value in data being making connections The relationship dynamics with members What makes a good member MGA for Accelerant? The importance of being underwriting driven Customer centricity Is going full-stack worth it? What's next for Accelerant? Expansion into Canada and beyond!Thank you Jeff for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

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The insurance industry gets better through sharing innovation. On the Leadership in Insurance Podcast we speak to insurance thought leaders that are changing the game. The LIIP is a podcast helping Insurance professionals, Investors and supporters learn what it takes to achieve and succeed in the global insurance industry. We specifically look at what it takes to build a modern insurance business and how great teams are built, we share their stories to educate and inspire change to help build the future of insurance. Hosted on Acast. See acast.com/privacy for more information.