Digital Capabilities With Myles Runham

‘You’re going to know your customers better than any system, Digital value is about human value, it’s about working with people to solve problems’   As a successful leader in Digital (at the BBC and at Ask.com), Myles has observed L&D’s embracing of new technologies but also its failure to transform itself. We discuss what digital transformation really means and what it will take for L&D professionals to make the most of the opportunities that digital now offers.     KEY TAKEAWAYS  Digital capability is largely remiss in L&D and is a blocker to positively changing the profession, is this what you see? The preoccupation with technology is a real problem for the industry. For too much of the time for too many people digital means technology implementation One of the most important aspects is the pace at which you have to move and having a clear focus on data and evidence. The digital world has shown the values and benefits of a prototype to demonstrate and gather real data and this is driven at pace You can’t make a transformational change from your current position; you have to have new information and data. The stuff that we use ourselves has completely changed the way we communicate, our entertainment and access to each other. The digital revolution has not been about systems it has been about having new experiences that add value to our lives in different ways The L&D profession is still stuck in the trap of finding new ways to do what its always done rather than finding new things to do.  What is digital transformation for you? The challenge for L&D is that the learning pace is now set outside of the industry and we need to change how we work to meet the rising expectations we all,  as consumers, have.  It’s about what we can do with the technologies we can create and how we can apply them We need to constantly be aiming to give the best consumer experience we can. One of the challenges is for the industry to look beyond learning data and be smart about other sources of data, we need to be smart about all of the data landscape to help us understand what the problems are and how we will solve them.  What's your position on digital and face to face? It’s not about one or the other it's about how you use the tools you have available to solve the problems. It can be people coming together, or a phone call, it's about an event that is helpful. The learning classroom is a human event that due to what it is surrounded by has increased in value and importance.     VALUABLE RESOURCES  Myles Runham LinkedIn  Myles Runham website       BEST MOMENTS  ‘The L&D world needs to become much more confident working in these ways’  ‘For people in senior positions, it’s about letting go and trusting in something new’  ‘You need to be where people are and understand why they want to learn in the first place’  ‘There is a recognition now that everything is changing, and it is happening at a pace so beware of certainty’     ABOUT THE HOST  David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.  As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board.     CONTACT METHOD  Twitter:  https://twitter.com/davidinlearning?lang=en  LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/  Website: https://www.looop.co/ 

Om Podcasten

The Learning & Development Podcast is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning. In each episode David James discusses and debates topics affecting the profession alongside expert guests.  David is the Chief Learning Officer at 360Learning and a highly respected voice in the Learning & Development industry. With a focus on harnessing technology to drive impactful learning strategies, David is recognised as one of the top 10 global influencers in the L&D space. His expertise lies in helping organisations modernise their approach to workplace learning, ensuring measurable results and business alignment. The Learning & Development Podcast has amassed over 500,000 downloads and ranks in the top 1% of podcasts globally. With nearly 30,000 LinkedIn followers, David continues to shape the conversation around L&D innovation and best practices, drawing on his deep experience, including his time as Director of Learning, Talent & Organisational Development at The Walt Disney Company. LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.360learning.com/