The Key to Effective Last Mile Delivery with Jim Waters

Jim Waters and Joe Lynch discuss the key to effective last mile delivery. Jim is the Vice President of Marketing at FRAYT, an on-demand, last mile delivery solution that enables businesses to meet their customers' same-day expectations, comparable to Amazon's level of service. About Jim Waters Jim Waters is Vice President of Marketing at FRAYT, overseeing branding, customer acquisition and retention. With over 30 years in sales and marketing, he has led the success of such cutting-edge start-up companies as Tive, Coveo (TSE: CVO), FAST (MSFT) and StreamServe (OpenText). Jim has a Master of Business Administration (M.B.A.) from the D'Amore-McKim School of Business at Northeastern University and a Bachelor of Science (B.S.) in Marketing from Bridgewater State University. About FRAYT FRAYT is a nationwide, on-demand, last mile delivery solution that offers businesses an automated web, mobile app, and advanced API platform to efficiently and cost-effectively move their products. With FRAYT, businesses can meet their customers' same-day expectations, comparable to Amazon's level of service. The platform boasts a network of over 15,000 vetted drivers who own and operate their own vehicles, utilizing their time and excess cargo capacity to earn extra income. FRAYT's multi-stop service enables businesses to maximize efficiency by easily scheduling multiple stops along a driver's route. Additionally, FRAYT provides fleet augmentation, allowing companies to replace their middle and last-mile fleet with a fluid network of delivery assets, ranging from sedans to 26-ft box trucks. By leveraging FRAYT, businesses can enhance the customer experience, expand their offerings, and accomplish more within a day. Key Takeaways: The Key to Effective Last Mile FRAYT enables businesses to meet their customers' same-day expectations, comparable to Amazon's level of service. FRAYT has a network of over 15,000 vetted drivers who own and operate their own vehicles, utilizing their time and excess cargo capacity to earn extra income. FRAYT offers an automated web, mobile app, and advanced API platform for businesses to efficiently and cost-effectively move their products in a nationwide, on-demand last mile delivery solution. FRAYT's multi-stop service allows businesses to maximize efficiency by easily scheduling multiple stops along a driver's route. Additionally, FRAYT provides fleet augmentation, allowing companies to replace their middle and last-mile fleet with a fluid network of delivery assets, ranging from sedans to 26-ft box trucks. FRAYT's Preferred Driver Program is designed to reward and recognize the best drivers in the industry. The program offers exclusive benefits and incentives to drivers who consistently deliver exceptional service and meet performance standards. Preferred drivers receive priority access to high-paying loads and have the opportunity to earn more money through increased rates and bonuses. FRAYT provides ongoing training and support to help preferred drivers improve their skills and stay up-to-date with industry trends and regulations. Preferred drivers also enjoy flexible scheduling options and the ability to choose the loads they want to haul, giving them greater control over their work-life balance. The program promotes a positive driver experience by providing access to a dedicated support team that is available 24/7 to address any issues or concerns. FRAYT's Preferred Driver Program creates a community of top-performing drivers who can share their insights and experiences, fostering a sense of camaraderie and collaboration within the company. Learn More About The Key to Effective Last Mile Jim on LinkedIn FRAYT on LinkedIn FRAYT website Preferred Driver Program - FRAYT The Integration of Small-Move Management for Freight Brokers and 3PLs Overcoming Last Mile Hurdles with Luke Denny Sponsor: Tusk Logistics Tusk Logistics is a national network of the best regional parcel carriers that puts Shippers first, with lower costs, reliable service, and proactive support. Tusk save Shippers 40% or more on small parcel shipping. Tusk's technology connects your parcel operation to a national network of vetted regional carriers, all with pre-negotiated rates and reliable, predictable service. Integrating to your existing software takes minutes, and Tusk has your back with proactive shipper support on each parcel, in real time. Episode Sponsor: Wreaths Across America Wreaths Across America Radio - Wreaths Across America Episode Sponsor: Greenscreens.ai Greenscreens.ai’s dynamic pricing infrastructure built to grow and protect margins. The Greenscreens.ai solution combines aggregated market data and customer data with advanced machine learning techniques to deliver short-term predictive freight market pricing specific to a company’s individual buy and sell behavior. The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Small parcel, Air Cargo, Ocean Shipping, Ocean freight, Bulk carriers, Cargo ships, Container ships, Tankers (ocean tankers), Refrigerated ships (reefers), Roll-on/roll-off ships, Multi-purpose ship, General cargo ship, Break bulk cargo, General cargo, Less Than Truckload, LTL, Tractor, Trailers, Tractor-trailers, 48-foot trailer, 53-foot trailer, Truck lift-gate, Truck terminals, Truckload (TL), Full Truckload (FTL), Freight, Palleted freight, Pallets, Fleet acquisition, Equipment, Drivers, Truck Drivers, Driver leasing, Driver training, Driver safety, Hours of Service (HOS), Electronic Logging Device (ELD), Driver outsourcing, Dedicated Contract Carriage (DCC) Carrier contract, Spot rates, Contract rates, Pickup and delivery, Carrier Instructions, Freight characteristics, Dock management, Intermodal, Containerization, Containers, Final mile, Last mile, Rail transportation Warehousing Topics Warehouse storage, manufacturers, importers, exporters, wholesalers, transport businesses, customs, Pick and Pack, Sub-assembly, Site Location, Distribution Center Management, Inbound shipping, Outbound shipping, Receiving, Putaway, Put-away, Order processing, Replenishment, Pulling, Restocking, Picking, Validation, Sorting, Distribution Center Management System (DCMS), Vendor Managed Inventory (VMI), Supply, Demand, Inventory, Inventory Management, Cross-docking, Cross-dock, Ecommerce fulfillment, Fulfillment, Packaging Logistics Topics 3rd party logistics, 3PL, 4th party logistics, 4PL, Just-in-Time (JIT), Payment auditing, Freight auditing, Payment Processing, Freight brokerage, Freight broker, Digital freight brokerage, Digital freight broker, Transparency, Visibility Special Topics Direct to Home, Direct to Store, Sustainability, Green Logistics, Reverse Logistics, Product Lifecycle Management, Supply Chain Security Analysis, Contingency planning, Crisis Planning, Global Expansion, Foreign Trade Zone (FTZ), Logistics Consulting, Transportation Consulting, Import / Export, Customs, Labor Management, Marketing Services, Customer Service Technology Topics Supply chain technology, Freighttech, Freight tech, Freight technology, EDI, Enterprise Resource Planning (ERP), Predictive Analytics, Technology Services, Web Services, Global Trade Management (GTM), Transportation Management System (TMS), Warehouse Management System (WMS), Supplier Management, Customer Management, Cloud Based Solutions, Wireless