The Trust Factor: Building Strong Customer Relationships

In episode ten we are chatting with Karl Nieva, Senior Business Consultant - otherwise known as Chief Dining Officer - at Promotional Elements. Karl has been my go-to for years for all things SWAG and branded merchandise, and he is an amazing relationship builder. We’re talking about customer service and building trust with customers… and why it matters now more than ever. You can follow Karl on Instagram @thekarltopia.

Om Podcasten

The Marketing Brief is a podcast for business leaders, marketing experts, and entrepreneurs wearing many hats (small biz owners, we see you). Hosted by Becca Grieb, award-winning digital marketing and communications pro, episodes will be published weekly on Thursdays. Each episode will feature a conversation and case study with a business bad-ass. We’ll dive into the challenges, successes, marketing tools and tactics that helped to achieve success within their business strategy. The goal? To bring proven, real-life marketing solutions to you for immediate implementation into your day-to-day processes and strategies.