056: 9 Practical Strategies For Dealing With Negative Feedback Online
Here’s the short version: Online criticism and negative reviews will happen NO MATTER WHAT. And here’s the good news: it will all be ok. I am not perfect, in this area especially. I have made some major mistakes in dealing with online reviews that still haunt me to this day. My temper can get HOT and I often take reviews very personally (especially when I owned my brick and mortar business that got a large and constant volume of reviews and feedback) because I care so deeply about my business and at times think of it as an extension of myself. However, I’ve grown SO much in this area and I have 9 practical tips & strategies that will help you respond professionally and in a manner that speaks to your FUTURE potential customers and clients in a positive way. Have questions? Send me a DM on Instagram! Learn more about me & what I do here.