E248 | Fixing Fractured Relationships To Build Trust Within Teams with Doug Bouey
Is there any fractured relationship in your team? Many teams have people with dysfunctional relationships that show up in different ways. Often people find it difficult to solve problems. Somehow we find ourselves with a breach of trust, breach of contract, or competence. We believe one of our colleagues isn't competent, and it grows like an inverted pearl in an oyster or stone in your shoe. When this happens, people move away from those relationships or change companies. But if a business is a team sport, it's like taking the field to play football with only nine players against the opposition because some people on your team have a dysfunctional relationship. This week we talked with and learned from Doug Bouey, a coaching and facilitation veteran, recognised by Vistage/ TEC. His newest book, Fixing Fractures, creates a sure path to peace of mind and a quiet heart. Like Dominic, Doug holds a Gazelle’s (now Scaling Up) International qualification. He’s a master coach and, as part of his Vistage Chair life, Doug came across a facilitation technique to fix fractured relationships in business and life. So, he wrote his book Fixing Fractures, to help teams or individuals overcome these breaches of trust and help them build a high-performing team. In this episode, Doug guides us through his technique to help teams have these types of conversations and overcome this issue in their relationship. He explains the different levels or ‘gates’ of trust and how he helps individuals in businesses get to the bottom of their problems and what are the ‘Magic Five’ that need to be present during these ‘healing’ conversations. Download and listen to learn more.