E269 | Rethinking People Ops & Transforming Employee Experience with Jessica Zwaan

Fully remote work isn’t for everyone. For instance, some people get their energy from having a community at work, whilst others get it from elsewhere. Some can deal with the ambiguity that comes with working remotely, and others struggle with it. Our guest this week believes that working remotely is not just a decision over having an office or not, but an operating system. And that means that you need to curate every aspect of your people operations.  This week on The Melting Pot, we learned from Jessica Zwaan, author of Amazon Best Selling, Built for People, and founder of Being People consultancy. She’s also the Chief Operating Officer at Whereby, a calm and user-friendly video call solution that integrates directly into your platform using our API or SDK.  In this episode, Jessica joined us to discuss the importance of cultural responsibility and effective performance evaluation within organisations. She delved into the different spectrums of responsibility at different levels, emphasising the crucial role of HR leaders in driving strategic success. She also explores the challenges of traditional HR practices and shares the innovative strategies they’re implemented at Whereby to encourage the team to book holidays in advance.  Download and listen to learn more.

Om Podcasten

Do you want to dive deep into the minds of those who dare? With an insatiable appetite for knowledge and a disdain for mediocrity, ‘Curious Leadership with Dominic Monkhouse’, is your fortnightly look into the mindsets of some of the world’s most trailblazing leaders. From seasoned strategists and investors to pioneering entrepreneurs and experts, I’ll explore their personal journeys, unorthodox decisions, and the lessons they've learned while shaping the future. About Dominic - Dominic Monkhouse is the founder of Monkhouse & Company. He scaled two UK tech firms from zero to £30 million in five years, coached 10 founders to successful exits, and published two books to keep others from making the same mistakes. He works with the 1% of founders committed to scaling—building elite teams, navigating the messy middle, and growing without drowning in chaos or losing control. His mission is to see 200 founder-led firms scale from 50 to 250+ employees, creating 300,000 jobs and £52 billion in revenue and reshaping the UK’s business landscape.