Episode 16: Why communication matters – the impact on employees’ well-being - with Gillian Bardsley
My chats with Gillian started around branding and quickly moved into the power of communication in motivating and engaging staff to drive customer experience. Through her years of experience in industry. Gillian has seen first hand the impact internal communication has on staff – their passion, motivation, loyalty, well-being and how they deliver. This episode explores the link between marketing, internal communication and company well-being and I know you’ll learn so much from it. I did! We talk about: - The simple formula of happy staff = happy customers - The importance of creating and sharing company values and how this drives employee behaviour - The simple ways to sell your business internally and why - How to communicate with your people - Why it matters to take your people on the business journey with you - The place human connection has in business and how we are at risk of losing it - The hidden challenges of going back into the office - Simple tips for businesses and employees to bring more well-being into work Gillian Bardsley is the owner of The Design Grove – a branding and design consultancy. With over 17 years’ experience in the industry, Gilliam aims to help businesses build a better brand through effective marketing, design and employee communication. https://linktr.ee/GillianBardsley