Episode #8 - Being a rockstar in customer facing roles as an introvert with Nate Bills from Procore
In this episode we sit down with Nate Bills. Nate grew up in Palo Alto before attending UCSB to study Psychology. He is now an Implementation Manager on the Customer Success team at ProCore Technologies in their New York office. We discussed how he started his career in sales and why he ultimately decided to transition into Customer Success. Nate shared what it’s like being an introvert in a customer facing role and how he earns trust with his team a to create a work schedule that improves his fitness and professional performance.