Case 1: Remote Workforce Performance Metrics
In this episode, the Customer Success Investigators, Craig Hartwell, Atul Bhovan, and Bill Mackey, look into the role of continuous measurement in today's fast-paced development world. Compuware Vice President of Product Engineering David Rizzo joins the team to explain the comapny's ability to maintain its development pace while transitioning to a remote workforce due to the COVID-19 lockdown. The team also explores the strange case of pets appearing in video conference calls.