4 Process Improvements for Private Cloud Managed Services
Managing any object (as a managed service) requires skill. But, beyond mere expertise, there are several critical characteristics that can really make your private cloud managed services offering take off in 2021. Here are 4 fundamental process changes your MSP practice can implement in 2021 to improve your private cloud offering. Automating the back-office workflow Offering a self-service portal that can be accessed by both end-customers and the internal help desk Automating service fulfillment to allow for efficiency in provisioning Offering flexible pricing and resource consumption just like the public cloud hyperscalers MSP Zone Guest: Alan Zurakowski, HyAlto