Sound and Fury

Noise cancelling headphones work by adding noise. What's more, if you measure the annoyance of someone when a contact centre agent asks them to repeat their contact information more than once, it gets disproportionately high. This matters when it can all be a matter of fixing the audio engagement. In this edition of the Near Futurist, IRIS Technology CEO Jacobi Anstruther explains the issues to Guy Clapperton - and looks into why the music industry still hasn't quite taken it in. Find out more about IRIS at iris.audio

Om Podcasten

Periodic look at the impact of future technologies on our lives - what can we do now to prepare for the next few years? Senior journalist Guy Clapperton presents a series of interviews with consultants, technologists and future thinkers in general that takes the shorter-term view rather than forecasting decades ahead. Want this voice at your event? Contact Guy to discuss!