Inside my head...Tim Lamanno

On this episode of Inside my head 🗣, Shailee and Mike are joined by Senior Manager of Customer Development at Johnson & Johnson (and New York Rangers fan!) Tim Lamanno. Tim took time out to chat about good fortune and hard work, the importance of daily negotiation (especially with his six-year-old daughter), and the critical importance of client centricity and empathy...what really matters to the customer. Find out what happened in a tail between his legs moment when Tim talks about...

Om Podcasten

How can the super-skill of negotiation enhance your life and career? What are the secrets to effective negotiation, and what happens when it goes wrong?The Negotiation Society podcast serves up interviews with diverse and inspirational leaders from around the world to ask these questions and more, finding out along the way what makes them tick, how they got to where they are today, and the role that negotiation has played. Expect candor, insight, and (naturally), plenty of negotiation learning.The podcast’s hosts include Mike Kamins, Jessie Lancaster and Shailee Desai – negotiation experts from The Gap Partnership who share a passion for their subject along with a relentless curiosity about their guests.The Gap Partnership is a management consultancy specializing in negotiation, helping its clients drive profitability, increase efficiency and reduce cost. The Negotiation Society is a global community and digital platform established by The Gap Partnership, with content and resources that enable its members to develop, practice and embed their negotiation skills. It also publishes The Negotiation Society magazine, which comes out twice a year and is an essential read for negotiators everywhere.To find out more visit The Gap Partnership and The Negotiation Society.