NetSuite's Flexibility Helps Crumbl Build a Cookie Empire

Find out how NetSuite ERP can help you run a more efficient, profitable business: https://bit.ly/3BruraN    Co-host Ian McCue chats with Michael Card, the VP of Finance for a brand that’s quickly become a household name: Crumbl Cookies. Michael starts by explaining why two cousins decided to open a cookie store (2:13) and where the idea for offering new flavors every week originated (5:12). He gets into the numbers on just how quickly Crumbl is expanding (7:43) and what challenges that’s presented for the finance team (8:47). Michael explains what it means to “grow smart” (10:28) and why technology is at the heart of every big decision leaders make (11:48). He paints the before picture of Crumbl’s tech stack (14:23) and what separated NetSuite from Sage Intacct during the selection process (18:13). Since moving to NetSuite, he shares the biggest gains around finance (19:49) and inventory management (24:18). Michael also walks through how the system has made planning and budgeting more collaborative (26:28). Crumbl recently added NetSuite warehouse management system (WMS), and Michael details his goals for that module (27:55) as well as how NetSuite Learning Cloud Support (LCS) has helped users get more out of the system (29:44). To close, he sheds light on Crumbl’s ambitious goals for the future (31:47) and what role NetSuite will play in that (34:54). Tune in for all that and more! Like what you learned? Subscribe Now! Follow Us Here: Michael Card: https://www.linkedin.com/in/michaelcardcertus/  Crumbl: https://crumblcookies.com/index.html  Oracle NetSuite LinkedIn: http://bit.ly/NetSuiteLI Facebook: http://bit.ly/NetSuiteFB Instagram: http://bit.ly/NetSuiteIG Twitter: http://bit.ly/NetSuiteTW

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Founded in 1998, NetSuite is the world’s first cloud company. Our suite of business software is used globally by more than 42,000 customers. This podcast features interviews with the people behind the technology and stories from businesses using it every day.