In this episode we go backstage with Baroness Dido Harding.Baroness Harding has been appointed to lead the programme of testing and tracing as part of the government’s ongoing response to coronavirus. You might know her better as Chair of NHS Improvement, a role she's held since 2017. Before that she was Chief Executive of TalkTalk, and she has also held a variety of senior roles at Sainsbury, Tesco, Thomas Cook and Kingfisher.In 2014, Dido was offered a peerage and sits in the House of Lords as a Conservative peer. Dido is married to politician John Penrose, has two children and, in what spare time she has left, is a jockey and racehorse owner.*Highlights:Experience of leading NHS Test and Trace (3.5 mins)Early influences (6 mins)The TalkTalk cyber attack and leading through a crisis (9 mins)Managing the media (16.5 mins)Working in a male dominated environment (20 mins)Moving on, and motivation to join the NHS (25.5 mins)Surprises on joining the NHS (30 mins)Common traits of good leaders (34.5 mins)Work-life blend (38 mins)Recommended book (see below) (42.5 mins)Dido's final leadership advice (43 mins)*ResourcesRecommended book: Team of Teams, by Stanley McChrystalAlso mentioned: A Peacock in the Land of Penguins*Social media:@DidoHarding@NextGGPYou can find more podcast episodes, webinars, and sign up to our monthly bulletin on our website. See acast.com/privacy for privacy and opt-out information.