Let’s Talk Tech with Andy Chang

AI just got faster, smarter, and a lot more… agentic. In this episode of The No Normal Show, UChicago Medicine CMO Andy Chang joins us to talk about the tech that’s rewriting the rules for healthcare marketing. We discuss the rise of AI “agents” that can book your appointment before you’ve finished your coffee, to why websites as we know them might not survive. Also, Andy shares how his team is building a frictionless, hyper-personalized patient experience. We cover the future of MarTech stacks, the end of one-size-fits-all healthcare, and yes—why video games are surprisingly great for family bonding. The future’s here, are you ready to play? Tune in now.Subscribe to The No Normal Rewind, our newsletter featuring a mashup of the boldest ideas, sharpest takes, and most rewind-worthy moments from our podcast — right here.

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As a bold, future-forward podcast for healthcare marketers who refuse to settle for how things have always been, The No Normal Show explores what’s new, next, and needed in healthcare marketing—from innovation and AI to the marketing truths shaping healthcare’s future. The status quo ends here.