Convenience Is Killing Loyalty

Why Investing Time in Your Customers Beats Fast Solutions Every TimeBusinesses that neglect to recognize the value of time spent on relationships miss out on creating deeper bonds with their customers.When we look at businesses that thrive on customer loyalty, they often employ strategies designed for personal engagement.

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...where Behavioral Economics and Gamification Redefine Engagement and Motivation. You might be wondering—what exactly do we mean by 'non-Skinnerian'? Well, instead of relying solely on rewards and punishments to drive behavior, we delve into the rich and nuanced world of behavioral economics and gamification. We explore how understanding human psychology—our quirks, biases, and intrinsic motivations—can lead to far more effective and sustainable strategies for engagement and motivation.