Scaling research through democratization with Reggie Murphy | Zendesk

In this episode of The Optimal Path, Reggie Murphy joins host Ash Oliver to discuss how Zendesk scaled UX research, elevating the practice from a supporting function to a strategic partner to the business.

Om Podcasten

The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. Explore how today's leading organizations leverage user research to inform better product decisions. Each episode uncovers the ideas and approaches used to unlock continuous insights—and the optimal path for product success. Subscribe to The Optimal Path newsletter to be the first to know when new episodes launch: https://maze.co/podcast/.