Leading with Empathy and Discipline with Lee Cockerell
On this episode of The Performance Mindset podcast, Amy speaks with Lee Cockerell, a former Executive VP of Operations for Walt Disney World Resort. One of Lee’s lasting legacies was the creation of Disney Great Leader Strategies, which was used to train and develop the 7,000 leaders at Walt Disney World.Before joining Walt Disney World in 1990, Lee held various executive positions with Hilton Hotels and the Marriott Corporation. Today, his time is dedicated to public speaking, authoring several books, performing leadership and service excellence workshops, and consulting for organizations around the world, including for Disney Institute.In this episode, you’ll hear:Lee Cockerell’s background, how he landed in the hospitality industry after a military stint, and why he started his business after retiring from Disney.Why good leaders have empathy and discipline and how those qualities can make a difference in people’s lives.How planning out your week can help you narrow your focus to the most important activities.The moments that stand out during Lee’s career and why attitude makes all the difference.His advice to people who want to create a performance mindset.Connect with Amy Calandrino here:Beyond CommercialCREI SummitConnect with Lee Cockerell:LinkedInWebsite