Mastering the Customer Journey with Megan Huber

As a Client Success and Retention Strategist, Megan Huber is an expert in maximizing the customer journey for established high growth online coaching and education-based business owners. Megan speaks with Sharon about increasing clients' results and in doing so- improving client retention and revenue- leading to greater profitability scalability and sustainability. She shares her experience across public education, athletic coaching, curriculum development, client success management, group coaching, and entrepreneurship in a way to supports leaders and teams to provide a superior client experience so customers never want to leave. Connect with and learn more about Megan at https://meganjohnsonhuber.com/  

Om Podcasten

If you want to be #1 in your field, live your legacy and create maximum impact, The Play Big Movement Podcast is for you. The Play Big Movement was inspired by Sharon Lechter’s desire and dedication to play big again after suffering the devastating loss of her son in 2012. After a career of playing big as the driving force behind the talking books industry, the Rich Dad brand and the revival of Think and Grow Rich, the loss of her son stopped her in her tracks…shifting her focus and business endeavors into neutral or autopilot. Today, in honor of her son Sharon is pursuing greatness yet again and is opening her success manual to you so you can join her in the Play Big Movement. In each episode of the Play Big Movement Podcast, Sharon interviews people who are the best in their field: experts, entrepreneurs, business owners, authors, creatives, and all-around successes. You will hear about how each extraordinary guest played big to get to the top, what they had to overcome to get there, and their advice, tips and strategies for you to become #1 in your field, live your legacy and create maximum impact.