The Service Secret Sauce: What Pool Owners Expect and Respect Part 2 of 2

Send us a text Part 2 of our SKIMMER 2025 Pool Owner Report breakdown explores the key to standing out in a competitive market: exceptional service. We’ll cover the growing importance of charging for chemicals separately (and transparently), how to handle auto billing feedback, and ways to turn service quality into a customer loyalty engine. Learn how to refine your operations while boosting your bottom line—and why the best pool pros are doing more than just maintaining water clarity. Get th...

Om Podcasten

In this podcast I cover everything swimming pool care-related from chemistry to automatic cleaners and equipment. I focus on the pool service side of things and also offer tips to homeowners. There are also some great interviews with guests from inside the industry.