Alison Esson - Added Value Services

Hi everyone, this week I am chatting to Alison Esson, Propositions Manager from AIG.Alison is the added value services guru within the protection industry, leading much of the developments that have happened in this area. Added value services are the extras that help policyholders and their immediate family, throughout their policy. It's not just about the claim anymore!Alison is talking about her journey working at Bright Grey and now being a part of AIG, shouting the benefits of these long-term support services.The 3 key takeaways:The reasons why insurers offer support services to clients.How things like remote 24/7 GP appointments, second medical opinions services, nutrition and fitness advice, have been so essential during the coronavirus pandemic.Stats and clear examples of how these value added services can be life changing for policyholders and their children.Next week I will be chatting with Paul Moore from Winstons Wish, a childhood bereavement charity. We are going to be talking about their services and how it's so important to make sure that children are properly supported, when they experience a significant loss.

Om Podcasten

When you set out to get things like life insurance, critical illness cover or income protection, many people do not think that they are going to hit any snags along the way. But! Insurance is a world of risk and there are times that a persons circumstances will make insurers sit back and have an extra think about offering the insurance. Why?! This podcast is designed to answer that why. Kathryn Knowles is joined by guests to bring a clear and open chat about how insurance works. Kathryn brings her experience as a "quirky" life and the voice of the consumer to the discussion. She does this alongside her work as a specialist adviser, who is known for insuring the uninsurable.