Episode 240: Balancing Employee and Client Satisfaction

Shelby Sanderford is the founder of DOCPACE, a Virtual Waiting Room Solution that is disrupting the traditional doctor’s appointment process for both patients and medical staff. Driven by her desire to create system-wide change in the healthcare industry, Shelby is passionate about creating a world where healthcare is something everyone is able to prioritize. Her background in Applied Physiology and Healthcare Administration combined with her Masters in Business Administration and her natural love for problem solving and helping others led her to start DOCPACE. DOCPACE is the recipient of the IdeaPitch competition and Shelby is an extremely hands-on leader who ensures that both practitioners and patients are satisfied with the appointment journey.

Om Podcasten

The Private Practice Startup is owned by Kate Campbell, PhD, LMFT & Katie Lemieux, LMFT, two therapists who built their 6-figure private practices from the ground up. We're passionate about inspiring mental health professionals on their private practice journey from startup to mastery! On our podcast, we interview entrepreneurs, experts in the mental health and business arenas and successful private practitioners to provide a wealth of information for our listeners! We LOVE interviewing all of our guests and most importantly we have fun doing it. We hand pick everyone we interview as we know each and every person will bring value to you and your business assisting you in reaching your goals and dreams! We also offer webinars, online courses, in person trainings, attorney approved private practice paperwork, and are CEU providers in the state of Florida. For more info, visit our website www.PrivatePracticeStartup.com.