How to Focus on the Problem, Not the Solution by Spotify PM

Cindy Chen has over 8 years of experience in Product and UX across SaaS, ad-tech, Telecomm, Fintech in B2B and B2C markets. She is currently a Product Manager at Spotify. In this episode, we will be talking about the five why’s - a tried-and-true method to effectively uncover user needs, leveraging the JTBD framework, and defining success metrics with your customers from the beginning. This episode was brought to you by Lucid: The Lucid visual collaboration suite makes it simple to get work...

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Hosted by Product School Founder & CEO Carlos Gonzalez de Villaumbrosia, The Product Podcast features candid conversations with product management executives from the world's best tech companies like Google, Meta, Netflix, Airbnb, and Amazon.New episodes release weekly, unveiling actionable frameworks, unconventional best practices, and real-world examples you can implement immediately.Perfect for senior product managers, directors, and VPs hungry to build better products, stronger teams, and drive innovation at scale.