What role does technology play in creating human-centric experiences?

Compartamos Banco has been operating in Mexico for more than 32 years and has helped more than 13 million people to gain access to vital financial services. With more than 2.5 million customers throughout Mexico – 89 percent of them women – Compartamos Banco is enabling people to capitalize on their ingenuity and hard work and realize their dreams. In this episode our experts discuss what goes into creating a digital experience and enabling flexible business capabilities that support this new journey. Hear from our guests Kenya Muedano, Director of IT Build-The-Bank, Gentera and Katia Diep, Senior Partner Financial Services & Telco, Kyndryl.

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Progress demands transformation. But in a digital-first world, with the velocity of change increasing every day, how do you know you're making the right kind of progress? How can you think big while juggling rising IT complexity, costs, and vulnerability? Welcome to The Progress Report, a podcast brought to you by Kyndryl, your partner for continuous innovation. Join our Chief Design Officer, Sarah B. Nelson, and Global Leader of Kyndryl Vital, Tom Rourke, as they sit down with thought leaders, technologists, and creative problem solvers. We’ll explore provocative ideas about to how to modernize IT for efficiency and growth, create differentiated experiences, secure a resilient business, and ensure you’re always ready for change. Keep your finger on the pulse—listen to The Progress Report.