Why implementing a design approach beats whack-a-mole solutioning, every time

What does it really mean to design with humans in mind? And how can you make human-centered design part of an organization’s problem-solving DNA? Listen in as our experts discuss the value of human-first, integrated approach to customer experience and how the profession of design can have impact on business outcomes. Featured experts: Sarah B. Nelson, Chief Design Officer, Kyndryl Vital, Kyndryl Tom Rourke, Global Leader, Kyndryl Vital, Kyndryl

Om Podcasten

Progress demands transformation. But in a digital-first world, with the velocity of change increasing every day, how do you know you're making the right kind of progress? How can you think big while juggling rising IT complexity, costs, and vulnerability? Welcome to The Progress Report, a podcast brought to you by Kyndryl, your partner for continuous innovation. Join our Chief Design Officer, Sarah B. Nelson, and Global Leader of Kyndryl Vital, Tom Rourke, as they sit down with thought leaders, technologists, and creative problem solvers. We’ll explore provocative ideas about to how to modernize IT for efficiency and growth, create differentiated experiences, secure a resilient business, and ensure you’re always ready for change. Keep your finger on the pulse—listen to The Progress Report.